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Customer Ratings & Reviews for American Insurance Strategies

83 Reviews | Leave a Review
Worked with Doug Fellows on our home and auto insurance. Doug was fantastic to work with! He was responsive and thorough and was able to get us comprehensive coverage at a lower cost than our prior provider. Would recommend him to anyone looking for insurance support/guidance.

What a great experience it was to work with Doug! From the rapid first contact to the feeling that I was his only client, Doug worked very diligently on our home & auto insurance quote and was able to get us better coverage with a highly rated & reputable insurance and save us $1500 per year in the process! I would not and have not hesitated to recommend his company's service to anyone shopping around for new insurance. Thank you!

Excellent website. Easy to use & navigate

Awesome customer service!

When searching for new car and renters insurance, we were directed to American Insurance Strategies. Not only did they find us the best rates and policies for us, they did so with utmost professionalism and were with us each step of the way. Most recently, when we had questions about changing our policy, the team exceed our expectations by working with us after hours and into the weekend to make the necessary changes. Thank you Brian and Doug for your excellent service!

Awesome company!! Awesome customer service! And saved me over 900$ a year with 5x the coverage.

I was referred by my sister to Doug Fellows. He was prompt, professional, knowledgeable, and bent over backwards to make me feel confident in my decision to take up coverage with him. Plus, I was able to receive better coverage AND save money. Win-Win!

It is not too often in this day in age where you run into people who really know the meaning of customer service. We have had the pleasure of working with Doug and the team at AIS for straightening out our insurance needs. We met him through the Dave Ramsey ELP program and have been amazed at the attention to detail, knowledge and oh yeah... THE SAVINGS! All the companies on TV promise the most savings but my husband and I traveled down that road and none of them compare. Our coverage is stronger and the premiums were reduced by over $1100 which is a 35% savings! Sure beats the lizard and the chick dressed in white! We will be recommending Doug and his team to everyone we know!!

Doug was very helpful, friendly, and responsive. I am incredibly appreicative of this and for the comfort that it gave me. Shopping for insurance can be stressful, but this went as smoothly as possible.

I was nervous to try the ELP on Dave's website, but I am so glad I did! Doug got in touch with me within 5 minutes of my request. He was very friendly and knowledgeable. Him and his team got to work right away on my quote; turns out I was underinsured and paying way too much. They saved me $327 per year between my car and rental insurance, with more coverage! In addition, they provided the quote about 24 hours later - a day before Thanksgiving! I am very happy with the service provided and the customer service!

From the moment Doug contacted me to follow-up on my request, we connected. His ability to hear my needs and couple it with the best coverage possible, helped me finally get a handle on our insurance needs. Plus, he saved us a great deal of money for better coverage. I am confident that we will be doing business with Doug and AIS for years to come! Thanks Doug!!

Doug and his team were very accommodating to get my quote expedited since my insurance was expiring. I got a great deal and they almost cut my insurance bill in half!

We had a great experience with American Insurance Strategies. We worked with Matt Goeke. He contacted me almost immediately after I submitted my information on the Dave Ramsey site and he had quotes for me within 48 hours. He was very helpful and answered all of my questions each time we spoke. Within two weeks we had new house and car insurance as well as new life insurance policies. Saving us around $700 on our policies.

Very happy with the help and personalized service I received and would defintely recommend!

Excellent, friendly, timely service.

Doug saved me $315 bucks a year! I already had a pretty good rate, so I was pleasantly surprised.

Doug Fellows was great. He helped me save money on my auto insurance and I was able to get more coverage on my home policy with out any price increases. He always is quick to respond to any questions I have. I would recommend him to anyone looking to get the quality coverage they need at the best price possible.

Great Company that goes the extra mile to please their customers. They are fast and great with customer service. I highly recommend them!

Doug was great! He was very thorough and was consistently looking out for our best interest. We did not review his emails in a very timely manner but he was very patient with us and understanding that life happens and kept communication open with us in a very positive way. Thanks Doug!!!

My husband and I are extremely grateful to have had the help of American Insurance Strategies! The process was easy - PERSONABLE, KIND, AND EXCELLENT!

Doug was able to provide advice we needed to choose our coverage, find a cheaper rate than we originally had with more coverage, and helped us to customize our policies to best fit our needs. Process was about as painless as insurance can be. Initially very pleased and anticipating that will continue.

We had a great experience. Our agent was extremely helpful and very responsive. We were impressed on how much we are going to save by switching our homeowners and car insurance polices over. We also like how the agent checks with 20+ companies to get us the best rate. Our only grievance is not knowing when our first initial payment was going to be drafted and how much our monthly draft would be. We are given our annual cost. We chose to pay monthly which incurs an extra cost. But we were never given the exact amount that would be drafted each month.

Best experience ever ! Very helpful, went above and beyond. Will recommend to anyone who is looking to switch insurance providers. Saved money and received better coverage with their help. : )

I had a large tree destroy my detached garage, which also had my car inside. From the day of the incident the team was quick to respond and helped file both the house and car claims (Shari). Craig came out that day to see the damage and answer my questions (sometimes frantic) about the claims process. I also really appreciated Dan making phone calls on my behalf to the Safeco adjuster to ensure that I was receiving my full coverage based on my policies. When it comes to utilizing my policy, the AIS team was there to help me work through the claims process, for which I am very grateful!

Made switching one of the easiest processes I have ever experienced. Perfect communication, easy scheduling meeting and thorough from start to finish.

Jerry and I were very please with the speed our quote was rendered to us. Definitely feel we made a wise choice. Curious though why my name appears as MARGARET on the cards when my drivers license says M. Elaine. Jerry says it doesn't matter, though I am curious. Thank you.

WOW!!! As Dave Ramsey listeners we chose to seek out a "Dave Ramsey endorsed local provider" to guide us in our pursuit of better and more affordable auto and home insurance coverage. We had blindly been trusting the SAME insurance carrier for 3o years. Doug Fellows IMMEDIATELY responded to our "please contact me - email" and we could not be more pleased! Doug followed through with EVERY detail, was patient as we gathered the needed information, and ultimately searched dozens of insurance carriers to find us the BEST coverage at the BEST price! I are truly grateful that we took the initiative to SAVE MONEY and INVEST in ourselves instead of blindly continuing to overpay a company that had assumed our business without putting in the effort due! We are now looking to purchase TERM life insurance and will continue to work with Doug Fellows! He and his team did what would have taken me months to do in researching out multiple options. They were helpful in our effort to "fine tune" and get our insurance up-to-date. Now it is at MAX benefit for us! Thank you so much!! We appreciate you and your diligent hard work on our behalf! The Toton family

Excellent service and reliable.

Our agent was timely and extremely helpful. The entire company reached out throughout all the steps making sure they had the right information and provided us with the best coverage. Great company to work with!

I started out with Progressive insurance, found Doug Fellows through a Dave Ramsey website that was helping customers with findings savings on auto insurance policies. I switched agents and Doug and his team began working to help find me savings. Two items on my policy were hindering me from getting the best rates possible. Now it is renewal time and Doug and his team have worked diligently to find savings and they have. I will be savings over $1488 at the time of my renewal in January and it is all thanks to Doug and his team. They are wonderful people and really go the extra mile for their customers. I am happy to have found them and will be utilizing their services for a very long time. Thank you!!

I don't believe I can put into words how Doug Fellows helped us in making a decision to change our insurance policies. We have our home and autos but also rental properties. He came highly recommended from our daughter, Angie Clark, and we were hesitant because we had our other company for so many years. The time Doug and his team spent with us was amazing. He made sure we had the coverage we needed. Additionally, what an incredibly nice gentleman he was throughout the process. I was not always available to speak with him and he never showed any impatience with me. Thank you again Doug for all you did for us. We hope to pass this on to our friends!

Dan and team were very helpful! They provided all the information I needed and made the transition to a new policy as smooth as possible.

American Insurance was by far the easiest way to switch insurance companies without the hassle of having to research this myself. Thank you for finding us a plan that not only offers better coverage but also saved us money as well! Our rep was tremendously prompt at putting the quote together in a timely manner and was very helpful in discussing the best options for me, I felt like a valuable customer and not just a commission. I highly recommend American Insurance Strategies to my family and friends.

Excellent service and quality work. A pleasure to work with.

I called Doug after listening to Dave Ramsey's show one afternoon! Doug called me back within minutes of submitting my info. After I submitted my information to him he called me back 2 days later with a huge savings on our auto insurance while at the same time increasing our coverage! This savings is allowing us to put more to our debt and live like no one else! Thanks Doug!

Your agency has served all of our financial & insurance needs promptly with excellence. Thank you!

Doug was so great to work with! He was flexible, patient and able to meet my needs by working with me through Email. He found me a great price for the same coverage after my current provider had told me I was already getting the best price. Highly recommended to give this company a try. They have your best interest in mind, not a paycheck.

Doug and his team did a phenomenal job! I highly recommend you give him a chance and I bet he will get you a lower costing and better product. This is a win win! I am setting up a business which is the only reason I wanted to revisit this topic of also my auto and home insurance. He made it very easy, and super responsive with calling back when promised as I was constantly busy. I was putting off even reviewing my previous "City Farm Insurance" but knew it was probably not the right fit. He came to me through an ELP being an endorsed rep with Dave Ramsey who I like. Doug knew my business insurance was super important so he got on that right away and I believe when I got him my information it was the next morning he had some answers. He operates smoothly and never makes me feel rushed or pushy when I had extra questions. Doug also says that he and his team look around and do an annual review for you to see if a different provider is a better fit. Not that we pay for another states tornado and our premiums go up. I believe in the model where he can choose from multiple options as everyone's needs are different. My business is similar which is why I believed in his concept of business. I've already told my friends and family about him. We live assuming 2 hours away, but he made everything effortless over the email and also being present on a telephone when that was a faster method for both. Get going and reach out to him so he can make your life a little bit easier and secure!

AIS saved my wife and I over $1000 on our home and auto insurance. Everyone was helpful and they know there stuff. Switching was very easy as they did everything, including contacting Geico to informing them I was switching. They also worked with our mortgage lender as well. They probably deserve 5 stars but I am giving 4 until I see how claims are handled.

Doug at AIS provided me with fantastic service and saved me a sizeable amount of money.

American Insurance Strategies saved me hundreds of dollars on my home and auto insurance! They are friendly and quick to respond. I had a great experience and highly recommend AIS!

Superb service from beginning to end plus saving lots of money! Very professional.

When searching for better insurance coverage, I contacted Dave Ramsey's ELP help. I was given Dan Manley's name. He contacted me right away and was very helpful and informative. His quote was several hundred dollars cheaper than I had been paying and better coverage. He and his staff, Melissa and Shari, walked me through the process of switching over with ease. So happy to have found them.

After all the great communication between Doug Fellows and my husband and I, I can honestly say he feels like a brother! He is so kind and so knowledgeable. When I have a question, he makes time to listen and he goes above and beyond the expectations we would ever have for any professional. We are so blessed to know him!

Melissa and Kyle were wonderful to work with. Melissa had the best quote to me quickly and Kyle looked up all my questions. Very pleased with such fast and friendly service!

Dan Manley has been a great agent in the short time I known him!! We are expecting our first child and he connected me with some inexpensive term life insurance policies that are much cheaper than my work policies! Also, was able to get my top rate insurance for half the price of my renewal for home and auto!!! Then, got in an accident the other day (of all times... first in 12 years) and he quickly gave me the right advice and confidence to handle the situation. I have already referred several friends his way, and many more will come after my experience with the accident in which a construction truck driver made a big mistake and almost hurt my pregnant wife trying to do a quick turn around and not checking his mirrors!!!! Thanks Dan!!

Doug Fellows was very knowledgeable and easy to work with!! The whole process was straightforward, simple, and I wish I would have reached out sooner! Thank you for saving me money!!!!

Prompt courteous service.

Doug has been an incredible asset in securing affordable insurance coverage for me during a very difficult time in my life. I would highly recommend his services and integrity. This is truly the type of "old school" service I love when I find still exists in this world today.

These people at AIS are dedicated to making the transition smooth and painless. I was purchasing a house for the first time and they did every bit of the insurance work for me making the transition seamless for my wife and I. I felt I didn't have to worry about it being done right and after it was all said and done, it was indeed all done perfectly. Thanks AIS!

Doug was excellent. Quick, polite and informative

They were very quick to respond to my inquiry and provided better rates than what I was currently getting. I'm happy at how quick the process was!

Doug Fellows provided the best customer service and value I have ever experienced! His promptness, kindness, patience, and thorough analysis while helping me save approximately $200/year with even better coverages for auto and renters insurance was a great blessing! I plan to recommend him to many others and look forward to doing more business with him in the future!

Very easy to switch!

Doug Fellows was awesome to work with! I highly recommend him to anyone who wants to save money and understand what you are paying for! He didn't use insurance lingo to explain things to me, I knew exactly what I was getting and what I was paying for in coverage. He also worked with my Husband and I on ways to make premium less expensive but not losing any coverage. Highly recommend Doug for all of you insurance needs!

Doug went above and beyond to make sure that we had a great experience purchasing insurance through him! He was ALWAYS very on top of communication, and he has already saved us a lot of money on our policies with improved coverage!

Doug from American Insurance Strategies was easy to work with and very proactive in getting the best deal. I couldn't have asked for someone better to work with than him and would recommend this company to anyone looking for the best deal on insurance.

Doug was the best! He was extremely helpful and awesome to work with! We were able to save money and make a life long friend! Thanks for everything!

Doug Fellows and his team are amazing! My wife and I are completely satisfied with their professionalism and the amount of money we were able to save. The process was very easy and straightforward. Doug was a pleaseure to work with as he was readily available to respond to a call, email, or text message and he is very knowledgeable and informative. I will be sure to recommend his services to my friends, family, and colleagues.

Doug was extremely easy to work with and understanding of our situation. He was able to secure a rate much better than we were paying, saving us $2500.00 a year.

Saved me about $300.00 per year with same coverage. Very simple and quick. Thanks again.

Doug Fellows is THE nicest person I have ever had the pleasure of working with. He is kind and cordial and just a pleasure to speak with on the phone. He is very thorough and makes sure that I have all of the necessary information to move forward in the process. Doug has already helped my father with his renters and auto insurance and was able to save him big bucks and now he and his team are working diligently to help me as well. Doug knows so many interesting things that he has been able to share with me regarding the insurance world and I have been telling my friends about him. Thank you to Doug and his team for helping us out. It is very much appreciated.

Our 16 year old (male) was due to get his license and so we decided to shop around for the best rates. The level of patience and care Doug showed when providing us a quote for insurance was very much appreciated. It was difficult switching carriers because we had developed a great relationship with our previous agent, but Doug's kindness and understanding made the change less anxious for us. Thank you Doug and your team for providing us with an more than just service, but a level of comfort in making the switch!

I finally found a company I could trust to use without fear of price gouging or horrible customer service! I would recommend them to everyone! What a relief!

I am beyond pleased with the service I received from AIS. I worked with Doug and he did a fantastic job helping me figure out what I needed and what worked best for me. Not only was he helpful, friendly and prompt, he also helped me save a bundle in annual premium fees. Definitely recommend AIS to everyone!!

I had a really good experience with Doug. It sounded too good to be true, submit some information about yourself and then save money but that's exactly that happened. Both my Auto and Renters insurance premiums have been reduced significantly. I'm really happy!

Doug Fellows and his team have been an absolute joy to work with. We recently moved from Texas to Ohio, needed new auto, homeowners and umbrella policies, and AIS delivered. Doug's expertise and prompt service have made our transition a seamless and painless process. We are very happy with our choice in insurance providers, and would definitely recommend Doug and AIS!

I was extremely pleased with the level of support personally provided by Doug Fellows in providing quotes for home and auto insurance as well as the ability to save us almost half of what we were paying previously. Thank You.

Melissa with AIS has been our primary contact, with the exception of another gentleman who initially assisted with collecting of information. Very knowledgeable people who actually care about their clients and assisting families find the best coverage that works for them as well as their wallet. On a quest to get homeowners quotes for our pending purchase, I personally had started having second thoughts on a home we had all fallen in love. Quotes we had obtained thus far was shocking to say the least. This all turned around upon encountering AIS. Once again I was enthusiastic after speaking with Melissa. She took as much time as needed to thoroughly review what may have seemed like trivial details, but these were things other places didn't even mention. The end result is we get the home AND car covered for equal or less than the quotes received elsewhere. I cannot say enough positive things about Melissa at AIS! Thank you for everything! I'm so grateful to have someone who really does work for the consumer!

I recently contacted Doug Fellows for an insurance quote for my parents on their vehicles and Farmette. Doug responded back to me on that same morning! With in the next two days I had quotes on the exact same coverage as my Dad's existing policies. Then Doug made some suggestions on deductibles etc. and saved my Dad a lot of money! Doug was great to work with. He educated me and didn't try to push me into other coverage. I would strongly recommend Doug and his staff for your insurance needs!

Very easy to work with and saved me over $300 a year on my home and auto insurance.

We relocated to Cleveland from another state a few months ago and needed to update our auto coverage. We were paying $2950 a year with State Farm for coverage for our 2 vehicles. I connected with one of the agents at AIS thru a co-worker. The next day I received our quote back and started crying. Not only was the premium over a $1000 cheaper, but he lowered our crazy high deductibles, increased our low coverage limits and covered all our belongings in our new apartment with a renter's policy. The $1000 savings couldn't have come at a better time in our lives! We are grateful!!

Douglas Fellows had a high sense of urgency for taking care of his customers. He was willing to make sure I was taken care in a timely manner so that I could drive my newer and more reliable car. Not to mention he save my fiancé and I money in the process. Douglas is a great asset to the company and I am definitely referring him to family and friends. Thanks so much Douglas!

My husband and I thought we were getting the best deal by purchasing insurance online and bypassing the agent. We had premium increases that seemed excessive especially with no claims. We contacted Craig at AIS and provided all the info he requested, which was a little more in depth than normal. The results were great! Our premiums reduced by 30%, and the new package included more comprehensive benefits for both auto and home coverage...plus we added an umbrella policy! I appreciate the straight forward approach and quick follow-up on all my questions. A major thumbs up!

Douglas Fellows has done a fantastic job of finding us insurance at a great price and a terrific fit for our family. We appreciate all his hard work!!

AIS reduced our insurance premiums by 40% even while increasing my coverage in areas we were under-insured.  They did all the work...I get all the savings!  Well done!

AIS shopped all the top carriers before finding the right fit for my Life Insurance needs.  With so many companies selling Life Insurance it was helpful to have a partner in the process, ultimately giving me the confidence that I was getting the best product at the best rates.

Doug went out of his way to research and educate me on my coverage options in a VERY timely fashion! Highly recommend!

The premiums for my existing Home & Auto skyrocketed when we needed to add a new driver. AIS shopped out our coverage and our premiums are lower than before AND we added a driver!”

We have been with the same insurance company for over 25 years with the same policy. The last few years my rates have climbed way too high and we have made zero claims in our lifetime. My friend referred me to Dan Manley at AIS to see if he could help me get a handle on the premium increases. In addition to the rising premiums, it turns out our policies needed restructuring. Dan suggested a much more common sense approach for the coverage and deductibles that facilitated our current situation. Our coverage has increased significantly in the proper areas, but the premiums have gone down by at least 25% if not more. We are very pleased and recommend AIS!

American Insurance Strategies was able to save my company over $80,000 per year, while increasing our Lawyer’s Professional Liability Policy limits by $1,000,000.  I would recommend them to anyone.

AIS employees are very friendly and really know the meaning of great customer service.  With their help, my family ended up with much better coverage and we saved over $1800 per year.  For the first time in a long time, I'm confident that we are properly insured.  It's nice to know that there is someone who will be there for us if we need to make a claim.

We were closing on our new home and needed homeowner's coverage. AIS shopped out our auto & home insurance to get us the best deal. They were able to provide us better auto coverage with higher limits and complete homeowner's for only $33 more than we used to pay for just auto!" A great deal!

American Insurance Strategies received a rating of 5.0 out of 5 based on 83 reviews on IWantInsurance.com.
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